Outline

I. **Introduction**: The way that we communicate II. **Using the Voice** A. The importance of the voice B. Different types of voices C. How people are percieved based on their voice III. **Improving the voice** A. How to improve vocal tone B. Using silence C. Other techniques IV. **Body Language** A. The begining of body language studies B. Types of body language studies V. **Body Language II** A. Why it is important A. Non verbal Cues B. Techniques to improve body language VI. **Conclusion**: Vocal tone and body language have more effect on winning an argument than logic.